Contact High Wire Payments
Need help getting approved, switching processors, or fighting chargebacks? We’re your high-risk payment partner — responsive, transparent, and ready when you need us.
How to Reach Us
Contact Person: Leah Walczuk
Email: leah.walczuk@highwirepayments.com
Availability: Mon–Fri, 9 AM – 5 PM (Pacific)
Leah is also available after hours by text, phone, or email for onboarding, tech support, and emergencies.
Need a Proposal?
Want to compare rates or see if we can beat your current processor? Just send us a statement — we’ll break it down and show your savings.
Headquarters
High Wire Payments
Thousand Oaks, CA
24/7 Dedicated Support
Every client gets a direct line to their personal rep — no ticketing systems, no bots, no call queues. You get real support from real humans.
Text Line: (805) 827-7451
Slack / WhatsApp / Email: We use the platform that works best for you.
What We Handle
- Gateway setup (NMI, Authorize.net, USAePay)
- Shopify & WooCommerce integration
- Recurring billing + subscription tools
- Chargeback mitigation + RDR services
- Account reapprovals + platform migration
Switching Processors?
We’ll handle the full transition, help you install backups, and ensure your checkout never goes down — even if Stripe or Square just shut you off.
Contact High Wire Payments
Need help getting approved, switching processors, or fighting chargebacks? We’re your high-risk payment partner — responsive, transparent, and ready when you need us.
Contact High Wire Payments
Let’s connect! Fill out the form, and our team will get back to you within 24 hours.
Their fraud prevention tools have significantly reduced our chargebacks. We feel secure knowing our transactions are monitored 24/7.
Customer Service
The customer service at High Wire is outstanding. We had an issue with a transaction, and our dedicated account manager resolved it within hours. The support is prompt and genuinely helpful.
Fast Approval
We had been turned down by several other processors. High Wire not only approved our application quickly but also made the entire onboarding process incredibly smooth.
Industry Expertise
High Wire truly understands the travel industry. Their team helped us navigate specific challenges with international transactions and seasonal volume spikes.
Integration
The integration with our online store was seamless. The user interface provided by High Wire is intuitive, and we can easily track all our transactions.
Edward
Fraud Detection